Skip to main content

Access Keys

In Sumo Logic, you'll need an access key to:

  • Register new Collectors. When you install a Collector, in addition to having a role that grants you the Manage Collectors capability, you must supply an access key. You can use a different access key for each Collector, or use the same access key for multiple Collectors. The only time a Collector uses the access key is at installation, so if a key is deleted after a Collector has been set up, the Collector isn't affected.
  • Use Sumo Logic APIs. You must supply an access key to use the Sumo Logic APIs. See API Authentication for details.
Micro Lesson

Managing Access Keys (how to).


Create an access key

From the Preferences page

  1. In the main Sumo Logic menu, select your username and then Preferences.
  2. In the My Access Keys section, click + Add Access Key.Sumo Logic interface showing access keys with statuses, names, access IDs, creation dates, allowed domains, and last used dates. Add Access Key button at bottom.
  3. When the Create an Access Key window appears, enter a name for your access key. If you don’t want to create an allowlist of domains from which the access key can be used to access Sumo APIs, proceed to the step.
    Create an Access Key form in Sumo Logic with fields for Access Key Name, Allowed CORS Domains, and options to add domains.
  4. Optionally, you can add Allowlisted CORS Domains, which will allow you to use this newly created access key to access Sumo APIs.

    Enter the domains in the Origin format described in Mozilla help. The URL pattern must include the HTTPS protocol and a domain name. A port is optional.

  5. Click Create Key to generate the key. Be sure to copy both the generated Access ID and Access Key before clicking Done.
    Access key successfully created message in Sumo Logic for creating an access key, showing the Access ID and Access Key with options to copy them, and a Done button.

    After you click Done, you will not be able to recover this Access ID and Access Key.

From the Access Keys page

Administrators can create access keys under Access Keys as an alternative to doing it from the Preferences page.

  1. In the main Sumo Logic menu, select Administration > Security > Access Keys.
  2. At the top right of the table, click + Add Access Key.
    Sumo Logic interface showing a list of access keys with options to add a new access key, search access keys, and statuses of existing keys.
  3. Follow the steps from the previous section, starting with step 3.

CORS support

Sumo supports cross-origin resource sharing (CORS), a mechanism that uses additional HTTP headers to tell a browser to let a web application running at one origin (domain) have permission to access selected resources from a server at a different origin. 

When you create an access key, you can optionally define an allowlist of domains that may access Sumo APIs using that access key. 

Whether Sumo accepts or rejects an API request depends on whether it contains an ORIGIN header and the entries in the allowlist. 

Sumo rejects:

  • Requests with an ORIGIN header but the allowlist is empty.
  • Requests with an ORIGIN header that do not match any entry in the allowlist.

When Sumo rejects a request, it issues an httpErrorCode 403 error. The error key is "forbidden" and the error message is: The request origin is not allowlisted to use this access key.

Sumo accepts:

  • Requests without an ORIGIN header. 
  • Requests with an ORIGIN header that matches an entry in the allowlist.
  • All OPTIONS requests.

When Sumo accepts a request, the response includes the ORIGIN header in an Access-Control-Allow-Origin header.

Edit, deactivate, or delete an access key

Anyone, regardless of role, can edit, activate, deactivate, and delete access keys you've created.

  1. In the main Sumo Logic menu, select your username and then Preferences.
  2. Hover your mouse over an access key and click the three-dot kebab icon to reveal the modification options:
    User profile in Sumo Logic displaying username, security settings, and a list of access keys with options to deactivate, edit, or delete them.
    • Edit. Opens up a window where you can modify the allowlist for your access key.
    • Deactivate/Reactivate. Depending on the current status of your access key, you'll see either a Deactivate or Reactivate option. If you deactivate an access key, Sumo Logic will retain the key credentials, but render the key useless. By default, Sumo Logic will deactivate an access key if it has gone unused for more than 30 days, though the Access Keys Deactivation policy can be updated by a Sumo Logic administrator. You can reactivate a key at any time to begin using it again.

After an access key is deactivated, there can be a brief period of time during which a previous successful authentication remains cached and a subsequent API request using the deactivated key will succeed. This could occur if the access key was used to authenticate within 15 minutes prior to the key being deactivated.

  • Delete. Use the trash can icon to permanently remove the access key. The key will no longer be usable for API calls. However, deleting a key used to register a Collector does not affect the Collector, as the only time a Collector uses the access key is at installation.

Edit, deactivate, or delete an org access key

If you have the Manage Access Keys role capability, you can you can edit, deactivate, and delete any access keys created by other users in your organization.

  1. In the main Sumo Logic menu, select Administration > Security > Access Keys.
  2. Hover your mouse over an access key and click the three-dot kebab icon. This reveals the same modification options that appear on the Preferences page, as described above.

Access Keys Deactivation policy

To enhance the security of your account, Sumo Logic will by default automatically deactivate access keys that haven’t been used for 30 days or more. As an extra security measure, deactivating an access key that has gone unused will ensure that forgotten keys cannot be used later on to access your account.

For Administrators only

This section is visible to Administrators only.

An administrator can adjust the limit to the number of days an Access Key can go unused before being automatically deactivated. To configure this option, you must be a Sumo Logic Administrator or have the Manage organization settings role capability.

To configure the Access Keys Deactivation policy:

  1. In the main Sumo Logic menu, select Administration > Security > Policies.
  2. Under the Access Keys Deactivation policy section, select a value in the No. of Days field.
    Access Keys Deactivation settings in Sumo Logic, allowing automatic deactivation of unused or unmodified API access keys after a specified number of days.
Privacy Statement
Terms of Use

Copyright © 2024 by Sumo Logic, Inc.