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Manage Users


This guide has information about how to create and manage Sumo Logic Users. In Sumo Logic, an administrator controls access to capabilities and data by assigning capabilities and search filters to roles, and then assigning user to roles. For more information, see Role-Based Access Control.


To manage users and roles, you must have the administrator role or your role must have been assigned the manage users and roles capability.

To access the Users page, in the main Sumo Logic menu select Administration > Users and Roles > Users.

In this section, we'll introduce the following concepts:

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Create and Edit Users

Learn how to create, edit, and view user accounts.

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Change a User's Email Address

Learn how to change a user's email address.

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What to Do if Your Account is Locked

Learn how to unlock a user's locked account.

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Reset a User's Password

Learn how to reset another user's password.

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Unlocking User Accounts

Learn how to manually unlock an account before the expiry of the default lockout period.

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Deactivate or Activate a User

Learn how to deactivate a user without removing the user account or reactivate a deactivated user.

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Delete a User

Learn how to remove a user permanently by deleting the user account.

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Offboard a User

Learn the steps to take when removing a user from your Org's Sumo Logic Account.

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Multi-Account Access

Learn how to log into multiple Sumo Logic accounts using a single username and password.

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Verification for Secure Third-Party Service Access

Get to know several links in the Help menu that securely connect to third-party services.

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