Reset a User's Password

This topic describes how to reset another user's password. When you reset a user's password, Sumo Logic will send the user an email with a temporary password, which the user will be required to reset upon signing in.

The Reset Password option is only available if you are an admin, and is not available when SAML is locked down.

note

Looking for instructions on resetting your own password? See Changing Your Password.

To reset a user's password follow these steps:

1. Classic UI. In the main Sumo Logic menu, select Administration > Users and Roles > Users.
   New UI. In the top menu select Administration, and then under Users and Roles select Users. You can also click the Go To... menu at the top of the screen and select Users.
   
2. Select the row for the user whose password you want to reset and choose Reset Password from the three-dot kebab options menu. 
3. A new random password is generated and sent to the user at the email address listed in the user's details. When the user logs in with the reset password, the user is prompted to enter a new password.