Atlassian Jira Cloud

Version: 1.0 Updated: March 20 , 2025

Jira is a proprietary issue tracking product developed by Atlassian that allows bug tracking and agile project management.

note

This integration uses the Jira REST API v3.

Actions

• Add Comment to Issue (Notification) - Add a comment to the specified issue.
• Create Issue (Notification) - Create a new issue in the specified Jira project.
• Delete Issue (Containment) - Delete the specified issue.
• Get Issue (Enrichment) - Returns the details for an issue.
• Get Issue Comments (Enrichment) - Get the comments of issue.
• List Issue Fields (Enrichment) - List the issue fields.
• List Issue Transitions (Enrichment) - Returns either all transitions or a transition that can be performed by the user on an issue, based on the issue's status.
• List Issue Types (Enrichment) - List the types of issue.
• List Projects (Enrichment) - List the current projects.
• List Statuses (Enrichment) - Returns a list of the statuses.
• List Users (Enrichment) - Returns a list of all users.
• Search Into Issues (Enrichment) - Search Jira Issues.
• Update Issue (Notification) - Update the specified issue field with the specified value.

Atlassian Jira Cloud configuration

Sign in to Jira with your Atlassian account.

Create an API token

Create an API token from your Atlassian account:

1. Log in to https://id.atlassian.com/manage-profile/security/api-tokens.
2. Click Create API token.
3. From the dialog that appears, enter a memorable and concise Label for your token and click Create.
4. Click Copy to clipboard, then paste the token to your script, or elsewhere to save.
   

Revoke an API token

A revoked token no longer works and is permanently removed from your account. If you revoke an API token currently being used, you can replace it with a new token. To revoke an API token:

1. Log in to https://id.atlassian.com/manage-profile/security/api-tokens.
2. Select Revoke next to the API token that you want to revoke.
3. To revoke all API tokens for your account, select Revoke all API tokens.

Configure Atlassian Jira Cloud in Automation Service and Cloud SOAR

Before you can use this automation integration, you must configure its authentication settings so that the product you're integrating with can communicate with Sumo Logic. For general guidance, see Configure Authentication for Automation Integrations.

How to open the integration's configuration dialog

1. Access App Central and install the integration. (You can configure at installation, or after installation with the following steps.)
2. Go to the Integrations page.
   Classic UI. In the main Sumo Logic menu, select Automation and then select Integrations in the left nav bar.
   New UI. In the main Sumo Logic menu, select Automation > Integrations. You can also click the Go To... menu at the top of the screen and select Integrations.
3. Select the installed integration.
4. Hover over the resource name and click the Edit button that appears.
   

In the configuration dialog, enter information from the product you're integrating with. When done, click TEST to test the configuration, and click SAVE to save the configuration.

• Label. Add a name for the resource.
• URL API. Enter your Atlassian site URL. For example, https://your-atlassian-site.atlassian.net/. For information about Atlassian, see Atlassian documentation.
• Username. Enter your email address.
• API Token. Insert the previously copied token.
  

For information about Atlassian Jira Cloud, see Jira Cloud documentation. For the REST API v3, see the REST API v3 documentation.

Category

Ticketing System

Change Log

• March 20, 2025 - First upload