Install OpenTelemetry Collector on macOS

Follow the steps in this topic to install or uninstall an OpenTelemetry Collector on macOS. See OpenTelemetry Collector for information on other operating systems.

System Requirements​

The Sumo Logic OpenTelemetry Collector is supported on both amd64 and arm64 architectures.

Minimal resource requirements are the following:

• 200 MB of disk space
• 64 MB of RAM

Versions Supported

• macOS 10.X and up

Install

You can install our OpenTelemetry Collector using one of the following methods:

• UI Installation
• Install script
• Manual step-by-step installation

UI Installation

1. Classic UI. In the main Sumo Logic menu, select Manage Data > Collection > OpenTelemetry Collection.
   New UI. In the Sumo Logic top menu select Configuration, and then under Data Collection select OpenTelemetry Collection. You can also click the Go To... menu at the top of the screen and select OpenTelemetry Collection.
2. On the OpenTelemetry Collection page, click Add Collector.
3. On the left panel, select macOS as the platform.
   
4. Select/create installation token and customize your tags.
5. (Optional) Select the Auto Configure Host and Process metrics data collection checkbox to collect host and process metrics.
6. Copy the command and execute it in your system terminal where the collector needs to be installed.
   
7. Wait for the installation process to complete, then click Next to proceed.

Install Script

Get the Installation token

Get your installation token (if you do not have it already) and assign it to an environment variable:

export SUMOLOGIC_INSTALLATION_TOKEN=<TOKEN>

Run the installation script

You can run the script in two ways:

• By piping curl straight into bash:

  sudo curl -Ls https://github.com/SumoLogic/sumologic-otel-collector-packaging/releases/latest/download/install.sh | sudo -E bash -s -- --tag "host.group=default" --tag "deployment.environment=default" && sudo otelcol-sumo --config=/etc/otelcol-sumo/sumologic.yaml --config "glob:/etc/otelcol-sumo/conf.d/*.yaml"
• Or by first downloading the script, inspecting its contents for security, and then running it:

  curl -Lso install-otelcol-sumo.sh https://github.com/SumoLogic/sumologic-otel-collector-packaging/releases/latest/download/install.sh
  sudo -E bash ./install-otelcol-sumo.sh -d

The -E argument to sudo is needed to preserve the SUMOLOGIC_INSTALLATION_TOKEN environment variable in sudo session.

The -d argument to the script is needed on macOS. It will skip Systemd installation, which is not supported on macOS.

It will perform the following operations:

• Install or upgrade operation by placing the latest version as /usr/local/bin/otelcol-sumo
• Get static configuration and place it as /etc/otelcol-sumo/sumologic.yaml
• Create user configuration directory (/etc/otelcol-sumo/conf.d) with common.yaml file which will contain installation token

Script Options

The following arguments can be passed to the script:

long name	short name	description	takes value
--skip-installation-token	k	Skips requirement for installation token. This option do not disable default configuration creation.	No
--tag	t	Sets tag for collector. This argument can be use multiple times. One per tag.	Yes, in key=value format
--download-only	w	Download new binary only and skip configuration part.	No
--version	v	Version of Sumo Logic Distribution for OpenTelemetry Collector to install. By default, it gets latest version.	Yes (for example: 0.94.0-sumo-2)
--skip-config	s	Do not create default configuration	No
--skip-systemd	d	Preserves from Systemd service installation.	No
--fips	f	Install the FIPS-compliant binary. See FIPS section for more details.	No
--install-hostmetrics	H	Install the hostmetrics configuration to collect host metrics.	No
--yes	y	Disable confirmation asks.	No
--uninstall	u	Removes Sumo Logic Distribution for OpenTelemetry Collector from the system and disable Systemd service eventually. Use with --purge to remove all configurations as well.	No
--purge	p	It has to be used with --uninstall. It removes all Sumo Logic Distribution for OpenTelemetry Collector related configuration and data.	No
--help	h	Prints help and usage.	No

The following env variables can be used along with script:

name	description
SUMOLOGIC_INSTALLATION_TOKEN	Installation token

Manual step-by-step Installation

Step 1. Download the binary

Examples for OpenTelemetry Collector version 0.94.0-sumo-2.

amd64 (x86-64)

curl -sLo otelcol-sumo "https://github.com/SumoLogic/sumologic-otel-collector/releases/download/v0.94.0-sumo-2/otelcol-sumo-0.94.0-sumo-2-darwin_amd64"

arm64 (Apple Silicon)

curl -sLo otelcol-sumo "https://github.com/SumoLogic/sumologic-otel-collector/releases/download/v0.94.0-sumo-2/otelcol-sumo-0.94.0-sumo-2-darwin_arm64"

Step 2. Move the binary to your PATH environment

Move the downloaded binary into a directory from your PATH environment so that it can be used by simply invoking otelcol-sumo.

chmod +x otelcol-sumo
sudo mv otelcol-sumo /usr/local/bin/otelcol-sumo

Step 3. Verify the Installation

To verify installation, run the OpenTelemetry Collector.

otelcol-sumo --version

Step 4. Running Binary

As for now, we do not support installation of OpenTelemetry Collector as service for macOS. It needs to be run manually.

sudo otelcol-sumo --config=/etc/otelcol-sumo/sumologic.yaml --config "glob:/etc/otelcol-sumo/conf.d/*.yaml"

Additional settings

This section describes common OpenTelemetry customizations.

Using Proxy

Exporters leverage the HTTP communication and respect the following proxy environment variables:

• HTTP_PROXY
• HTTPS_PROXY
• NO_PROXY

You can either export proxy environment variables locally, e.g.

export FTP_PROXY=<PROXY-ADDRESS>:<PROXY-PORT>
export HTTP_PROXY=<PROXY-ADDRESS>:<PROXY-PORT>
export HTTPS_PROXY=<PROXY-ADDRESS>:<PROXY-PORT>

or make them available globally for all users, e.g.

tee -a /etc/profile << END
export FTP_PROXY=<PROXY-ADDRESS>:<PROXY-PORT>
export HTTP_PROXY=<PROXY-ADDRESS>:<PROXY-PORT>
export HTTPS_PROXY=<PROXY-ADDRESS>:<PROXY-PORT>
END

To exclude a specific domain or IP address from using the proxy, you can add it to the NO_PROXY environment variable. For example, to exclude the domain sumologic.com from using the proxy, you can add the following command:

export NO_PROXY=sumologic.com

FIPS

We currently do not build FIPS binary for macOS. Refer to BoringCrypto and FIPS compliance in our repository for more details.

Uninstall

The recommended way to uninstall the OpenTelemetry Collector depends on how you installed it.

Install script

If you installed the Collector with the install script, you can use it to uninstall the Collector:

sudo curl -Ls https://github.com/SumoLogic/sumologic-otel-collector-packaging/releases/latest/download/install.sh | sudo -E bash -s -- -u -y

You can also use flag -p to remove all existing configurations as well:

sudo curl -Ls https://github.com/SumoLogic/sumologic-otel-collector-packaging/releases/latest/download/install.sh | sudo -E bash -s -- -u -y -p

You can also run the following command to clear the cache. This will remove any cached data associated with the Collector.

sudo rm -rf /var/cache/otelcol-sumo

Manual step-by-step installation

If you installed the Collector manually, simply remove the binary from the directory you have placed it in:

sudo rm /usr/local/bin/otelcol-sumo

Upgrading the collector

Upgrade OpenTelemetry Collector

First, you have to upgrade the Collector's version. The way you should do it, depends on how you installed it.

Install script

Running install script will simply upgrade collector to the latest version:

sudo curl -Ls https://github.com/SumoLogic/sumologic-otel-collector-packaging/releases/latest/download/install.sh | sudo bash

note

You'll need to restart the collector process manually in order to apply changes.

Manual step-by-step installation

If you installed the Collector manually, the simplest way to upgrade is to follow these steps:

• Uninstall the Collector manually
• Install the Collector again with a new version

Update your config

After an upgrade, you should make sure that your config for OpenTelemetry Collector is up to date.

To see changes in upstream OpenTelemetry components, refer to the core changelog and contrib changelog.

List of breaking changes specific to Sumo Logic Distribution of OpenTelemetry Collector can be found here.

Troubleshooting

For general Sumo Logic OTel Collector troubleshooting, refer to Troubleshooting.

Here are some troubleshooting steps specific to macOS.

Error /Library/Application Support/otelcol-sumo/uninstall.sh: No such file or directory when uninstalling collector

If you're trying to uninstall the collector on macOS, and you see an error similar to the following:

$ sudo curl -Ls https://github.com/SumoLogic/sumologic-otel-collector-packaging/releases/latest/download/install.sh | sudo -E bash -s -- -u -y -p
Detected OS type:	darwin
Detected architecture:	arm64
Going to uninstall otelcol-sumo.
main: line 785: /Library/Application Support/otelcol-sumo/uninstall.sh: No such file or directory

This means that you've installed the collector before the installation script was able to use packages in macOS.

To uninstall, use an older version of the installation script:

sudo curl -L https://github.com/SumoLogic/sumologic-otel-collector-packaging/releases/latest/download/install.sh | sudo -E bash -s -- --uninstall --purge --yes

The output should be similar to this:

$ sudo curl -L https://github.com/SumoLogic/sumologic-otel-collector-packaging/releases/latest/download/install.sh | sudo -E bash -s -- --uninstall --purge --yes
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
100 48284  100 48284    0     0  64169      0 --:--:-- --:--:-- --:--:-- 64169
Going to remove Otelcol binary, user, file storage and configurations.
Uninstallation completed

Verify that the launchd daemon has been installed

$ sudo launchctl list | grep otelcol-sumo
54109	0	otelcol-sumo

Verify that the launchd daemon is running

$ sudo launchctl print system/otelcol-sumo
system/otelcol-sumo = {
	active count = 1
	path = /Library/LaunchDaemons/com.sumologic.otelcol-sumo.plist
	type = LaunchDaemon
	state = running

	program = /usr/local/bin/otelcol-sumo
	arguments = {
		/usr/local/bin/otelcol-sumo
		--config
		/etc/otelcol-sumo/sumologic.yaml
		--config
		glob:/etc/otelcol-sumo/conf.d/*.yaml
	}

	stdout path = /var/log/otelcol-sumo/otelcol-sumo.log
	stderr path = /var/log/otelcol-sumo/otelcol-sumo.log
	default environment = {
		PATH => /usr/bin:/bin:/usr/sbin:/sbin
	}

	environment = {
		SUMOLOGIC_INSTALLATION_TOKEN=(redacted) =>
		XPC_SERVICE_NAME => otelcol-sumo
	}

	domain = system
	username = _otelcol-sumo
	group = _otelcol-sumo

	minimum runtime = 10
	exit timeout = 5
	runs = 1
	pid = 54109
	immediate reason = speculative
	forks = 2
	execs = 1
	initialized = 1
	trampolined = 1
	started suspended = 0
	proxy started suspended = 0
	last exit code = (never exited)

	spawn type = daemon (3)
	jetsam priority = 40
	jetsam memory limit (active) = (unlimited)
	jetsam memory limit (inactive) = (unlimited)
	jetsamproperties category = daemon
	submitted job. ignore execute allowed
	jetsam thread limit = 32
	cpumon = default
	probabilistic guard malloc policy = {
		activation rate = 1/1000
		sample rate = 1/0
	}

	properties = keepalive | runatload | inferred program
}

The output should include active count = 1 and state = running. This means the daemon is running.

Verify that the collector process is running

$ ps aux | grep '[o]telcol-sumo'
_otelcol-sumo    55368   0.0  0.2 409731808 125232   ??  Ss   12:25PM   0:00.21 /usr/local/bin/otelcol-sumo --config /etc/otelcol-sumo/sumologic.yaml --config glob:/etc/otelcol-sumo/conf.d/*.yaml

View logs from the collector

cat /var/log/otelcol-sumo/otelcol-sumo.log

For more troubleshooting, refer to Troubleshooting.